Terms & Conditions

1. About Hari Om Trading Co.

Hari Om Trading Co. is a trading and supply business based in Tahliwal, District Una, Himachal Pradesh, India, dealing in industrial, electrical, automation, pneumatic and related products.

Our product range may include electrical products, switchgear, lighting products, pneumatic products, temperature controllers, SMPS, timers, protection relays, switches and other industrial and electrical items.

2. Acceptance of Terms

By using this website, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with all applicable laws and regulations.
• Information provided by you is accurate and complete.
• You will not use the website for any unlawful or unauthorized purpose.

If you do not agree with these terms, please do not use our website or services.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images and other information displayed on the website are accurate. However:

• Product images are for representation purposes and may differ from the actual product.
• Product specifications may change according to the manufacturer's latest information.
• Availability may vary from time to time.
• Packaging, colour, dimensions or appearance may vary from displayed images.
• Manufacturer specifications will prevail where applicable.

Customers should confirm important technical specifications before placing an order.

4. Prices and MRP

Prices displayed on the website, catalogues or other promotional material may be subject to change without prior notice.

Where MRP is displayed, it refers to the manufacturer's stated Maximum Retail Price where applicable. Selling prices, discounts, taxes, freight and other charges may vary depending on the product and order.

The final applicable price will be confirmed by Hari Om Trading Co. before order confirmation.

5. GST, Taxes and Additional Charges

Unless specifically stated otherwise, applicable GST, transportation/freight charges, delivery charges, installation charges and other applicable costs may be charged separately.

The customer is responsible for paying applicable taxes and charges associated with the purchase.

6. Product Availability

All products are subject to availability.

A product appearing on the website does not necessarily guarantee that the product is currently in stock. If a requested product is unavailable, we may offer an alternative product, provide an expected availability date, or cancel/refund the order as applicable.

7. Orders and Order Confirmation

An enquiry or order request submitted through the website does not automatically constitute acceptance of the order.

An order will be considered confirmed only after Hari Om Trading Co. has:

1. Verified product availability.
2. Confirmed the applicable price.
3. Confirmed delivery terms.
4. Received any required advance payment.
5. Provided order confirmation to the customer.

We reserve the right to refuse or cancel an order where there is an error in pricing, availability, product information or other circumstances beyond our reasonable control.

8. Payment

Payment terms will be communicated to the customer before order confirmation.

Depending on the product and transaction, payment may be required in advance, against delivery, through agreed credit terms, or by another mutually accepted method.

Orders may not be processed until the required payment or payment confirmation is received.

9. Delivery

Delivery timelines provided by Hari Om Trading Co. are estimates unless specifically agreed otherwise in writing.

Delivery may be affected by:

• Product availability.
• Manufacturer or supplier delays.
• Transportation issues.
• Weather or natural events.
• Government restrictions.
• Strikes or other unforeseen circumstances.
• Incorrect or incomplete customer information.

Hari Om Trading Co. will make reasonable efforts to dispatch products within the agreed timeframe but shall not be responsible for delays caused by circumstances beyond its reasonable control.

10. Inspection at Delivery

Customers are advised to inspect the package and product upon delivery.

Any visible damage, shortage, incorrect product or major discrepancy should be reported to Hari Om Trading Co. as soon as reasonably possible, preferably with photographs and relevant delivery documentation.

11. Returns and Replacement

Returns or replacements are subject to product type, manufacturer policy and the specific terms communicated at the time of sale.

Products may not be accepted for return where they have been:

• Installed or used.
• Damaged after delivery.
• Modified or altered.
• Improperly stored.
• Damaged due to incorrect installation or handling.
• Supplied specifically against a customer's customized requirement.

Certain electrical, electronic, pneumatic and industrial products may be non-returnable once supplied, particularly special-order or customized products.

Customers should confirm return eligibility before placing an order.

12. Warranty

Where applicable, products may carry a manufacturer's warranty. Warranty claims are generally subject to the respective manufacturer's warranty terms and conditions.

Warranty may not cover damage resulting from:

• Incorrect installation.
• Improper wiring.
• Voltage fluctuations or electrical faults.
• Physical damage.
• Misuse or negligence.
• Unauthorized modification or repair.
• Operation outside recommended specifications.
• Normal wear and tear.
• Environmental conditions outside the manufacturer's specifications.

Hari Om Trading Co. may assist customers in coordinating eligible warranty claims with the manufacturer or authorized service provider.

13. Technical Responsibility

Customers are responsible for ensuring that products are suitable for their intended application.

For industrial, electrical, automation and pneumatic products, customers should verify ratings, voltage, current, pressure, dimensions, compatibility, operating conditions and other relevant technical requirements before purchase and installation.

Professional installation by a qualified person is recommended where applicable.

Hari Om Trading Co. shall not be responsible for damage caused by incorrect selection, installation, wiring, operation or application of a product.

14. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Copy, reproduce or commercially exploit website content without permission.
• Upload malicious software or harmful material.
• Misuse enquiry forms or communication facilities.
• Interfere with the normal operation or security of the website.

15. Intellectual Property

Unless otherwise stated, website content including logos, branding, text, graphics, photographs, product descriptions, layouts and other materials is owned by or used with permission by Hari Om Trading Co. or the respective rights holder.

You may not reproduce, distribute, modify, publish or commercially exploit such content without prior written permission.

Product names, trademarks and logos belonging to manufacturers remain the property of their respective owners.

16. Third-Party Manufacturers and Brands

Hari Om Trading Co. may display or supply products manufactured by third-party companies.

References to third-party brands, trademarks, product names or manufacturers are provided for identification and product-related purposes. Hari Om Trading Co. does not claim ownership of third-party trademarks.

Manufacturer-specific warranty, specifications and policies may apply to such products.

17. Enquiries and Customer Information

When you submit an enquiry, request a quotation or contact us through the website, you agree to provide accurate information.

We may use the information you provide to:

• Respond to your enquiry.
• Prepare quotations.
• Process orders.
• Arrange delivery.
• Provide customer support.
• Communicate regarding products and services.

Personal information will be handled in accordance with our Privacy Policy.

18. Quotations

Quotations issued by Hari Om Trading Co. may have a specified validity period.

Unless otherwise stated, quotations are subject to:

• Product availability.
• Manufacturer price changes.
• Applicable taxes.
• Freight and delivery charges.
• Changes in specifications or supply conditions.

A quotation does not constitute a final sale until the order is formally confirmed.

19. Cancellation

Cancellation requests should be submitted as soon as possible.

An order may not be cancellable once it has been dispatched, specially procured, customized, manufactured, or otherwise committed to the customer.

Any refund or cancellation charge will be determined according to the applicable order terms and manufacturer/supplier policies.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Hari Om Trading Co. shall not be liable for indirect, incidental, consequential or special losses arising from the use of a product or website.

Our liability, where legally applicable, shall be limited to the extent of the transaction or product purchase giving rise to the claim, subject to applicable law.

Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded or limited.

21. Force Majeure

Hari Om Trading Co. shall not be responsible for failure or delay in performing its obligations due to circumstances beyond reasonable control, including natural disasters, fire, flood, pandemic, war, government restrictions, transportation disruptions, strikes, supplier failures, power failures or other unforeseen events.

22. Website Availability

We aim to keep our website available and accurate but do not guarantee that the website will always be uninterrupted, error-free, secure or free from technical problems.

We may modify, suspend or discontinue any part of the website without prior notice.

23. Changes to These Terms

Hari Om Trading Co. may update these Terms & Conditions from time to time.

Updated terms will become effective when published on the website. Customers are encouraged to review this page periodically.

24. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes relating to these Terms & Conditions or transactions with Hari Om Trading Co. shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the business location of Hari Om Trading Co. in Himachal Pradesh, India.

25. Contact Us

For questions regarding these Terms & Conditions, products, quotations, orders or other business matters, please contact:

Hari Om Trading Co., Tahliwal, District Una, Himachal Pradesh, India

Phone: +91 82792 21172 / +91 97823 92144

Email: hariom.trading2018@gmail.com

26. Acceptance

By using this website, submitting an enquiry, requesting a quotation or purchasing products from Hari Om Trading Co., you acknowledge that you have read and agreed to these Terms & Conditions.